Privacy Policy

1. Information We Collect

Information You Provide Directly

When you fill out a contact or estimate request form on our website, we collect the information you submit. That typically includes your name, phone number, email address, project address, and a description of the work you are interested in. We only use that information to respond to your inquiry and schedule estimates.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information. This includes your IP address, browser type, operating system, the pages you view, the links you click, and referring website addresses. This data is collected through standard web server logs and analytics tools.

Cookies and Similar Technologies

Our website may use cookies - small text files stored on your device - to help the site function correctly and to understand how visitors use it. You can disable cookies through your browser settings, though doing so may affect how some parts of the site work. We do not use cookies to track you across other websites or to serve targeted advertising.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your questions, estimate requests, or other inquiries.
• To schedule site visits and follow up on project conversations.
• To send you information you have specifically requested.
• To understand how visitors use our website so we can improve it over time.
• To comply with applicable laws and protect the rights, property, or safety of our business, our employees, and others.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Third-Party Services

We may use third-party services to operate our website, including:

• Analytics providers (such as Google Analytics) to understand website traffic and user behavior in aggregate.
• Form providers to process your contact and estimate requests.
• Hosting and infrastructure providers that store and serve our website files.

These providers may have access to information needed to perform their functions, but they are not permitted to use it for other purposes. Each provider operates under its own privacy policy.

4. Data Retention

We retain personal information only as long as necessary to fulfill the purpose for which it was collected or as required by law. In practice:

• Estimate and contact form submissions are kept for the duration of the business relationship and for a reasonable period afterward for reference.
• Website analytics data is retained per the terms of the analytics provider we use.

When information is no longer needed, we delete or anonymize it.

5. Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including:

• Access. You may request a copy of the personal information we hold about you.
• Correction. You may ask us to correct inaccurate or incomplete information.
• Deletion. You may request that we delete your personal information, subject to certain exceptions required by law.
• Opt-out of marketing. If we ever send you marketing communications, each message will include an option to stop receiving future messages.

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us using the information in Section 8 below.

6. Security

We take reasonable technical and organizational steps to protect the information you share with us from unauthorized access, disclosure, or loss. However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security of your information.

7. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before submitting any personal information to them.

8. Contact Us About Privacy

If you have questions about this Privacy Policy or want to exercise any of your rights, contact us at:

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page. We encourage you to review this page periodically. Your continued use of this website after any changes constitutes acceptance of the updated policy.